Pre-installation precautions :
The problems and losses caused by improper installation and improper use are not covered by our company’s warranty.
1.After the installation is completed,please do not close the front cover,you must do the following test step: Before closing the cover, please use a screwdriver to buckle the lock, and then press the front button to confirm whether the lock block can be unlocked. (The above step need to performed twice and confirmed clearly). If you can not unlock the lock block please check the wire and the plug are connected and plugged in. Meanwhile, do not close the front cover until you pass the test step.
2.In unlock tatus, push the front cover to the highest position,click the frunk button the front cover will be closed automatically, and the front cover will be locked by the electric suction lock. (If the electric suction does not suck the lock well at this time,please push the front cover to make it closed by hand.)
3.After the front cover is closed, double-click the car key or press the central control screen frunk button, the front cover will be opened, afterthe frunk opened totally, push the front cover to your ideal position, long-press
frunk button to set the frunk height,then click the button to close the front cover, and the electric suction lock will automatically lock the frunk, complete the frunk height set.
Electric tailgate strength adjustment method
Press and hold for 3 seconds, then press for
another second to increase thestrength of
the electric tailgatea total of 5 intensity
Adjust the tailgate to the appropriate height, press and hold the tailgate button for 5 seconds, and hear a long
beep that indicates the height setting is successful.
The tailgate switch speed is divided into 5 gears, the default is 4 gears, the lowest 2 gears, and the highest 6 gears.
Press and hold the tailgate button. When the buzzer sounds 2 consecutive sounds, it means that the speed setting
2 is successful. When the buzzer is heard for 3 consecutive sounds, the speed setting 3 is successful, and so on.
Note:After the installation is completed, the controller needs to be matched when the power is plugged in: the electric tailgate is adjusted to the highest
position, and the tail button is pressed for 5 seconds. After a long beep, the button is released, indicating that the matching operation is completed. (If
the power off requires a rematch operation).
NOTE: the installation instructions may differ slightly from actual operation.If there any differences,please follow the actual situation or contact us.
Tailgate strength adjustment:
Adjustment When the door cannot be opened or the door cannot be closed:Adjust position: The small black button of the control box (decoder).
First, the door can not be opened (the door opening is not good):
1.Press and hold the small black point switch on the control box to adjust the strength of the opening tailgate . Clicking the black dot 3
seconds, Then, Press and hold the switch, the buzzer will beep 1 to 5 times, 1 sound is the smallest strength, 5 sound is the strongest, and the factory default is 1 sound;
Second, the door can not be closed (the door closing strength is not good):
1.First, use a screwdriver turn the tailgate lock to close status. (equivalent to closing the door, you must make the tailgate lock in lock status when adjusting the closing force), and then press and hold the small black point switch on the control box to adjust the closing strength. The strength, long press the switch buzzer will ring from 1 to 5 times, 1 sound is the smallest, 5 sound is the strongest, the factory default 1 sound, generally adjusted to 3 sounds, test the closing strength, if still feel not good, try other strength;
Tailgate speed adjustment.
The speed is divided into 5 levels, and the default is 4 level. The lowest 2 level, the highest 6 level.Press and hold the tailgate button over 5 seconds. When you hear 2 beeps, the speed of the 2nd level is set successfully.Press and hold the tailgate button. When you hear 3 beeps, the speed of the 3rd level is set successfully. Press and hold the tailgate button. When you hear 4 beeps, the speed of the 4th level is set successfully. And so on.
Tesla Common Problem Causes & Solutions Analysis
1.Front cover not level from left to right
Adjust the upper bracket screw on the uneven side, loosen the screw slightly then control the frunk to close, the bracket will automatically fine-tune to perfectly close the front cover, then tighten the screw.
If the method does not work:
Check whether the lock is placed horizontally. If not, loosen the two screws on the lock, make the lock horizontal, then tighten the screws
2.Mobile App can not open the frunk
1.The motor plug is not tightly inserted, or it is forgotten to be inserted. Solution: Insert the motor plug tightly.Frunk lock problem:
2.If the frunk can not be open, check the locks to decide whether it is a problem caused by gear one or gear two locks.
1 ) The problem is on gear 2 locks if the frunk opens a little when pushing the frunk button.
First, try using the mobile app frunk button several times to see if the frunk can be opened. If yes, click (not long
press) the small black dot on the control box and hear two beeps.lf not, pry the lock.(Working Theory: When
closing the frunk, the motor steel wire will draw closer to the ball stud. After closing, it will make a ” z-” sound. Loosen the wire, if there is no ” z-” sound, it means the lock is jammed. At this point, you need to pull the emergency lock wire, so the steel wire connected to the bali stud will be loosened, then the lock can be opened normally)
2) The problem is on one lock if the frunk completely does not react when pushing the button.
Check whether the original car motor plug is plugged in. If yes and the frunk still cannot work, the problem is on the original car motor. Contact Tesla Customer Service.
3.There are warning sounds of front cover being opened during driving; Press the horn or brake pedal, the screen sends warning of irregularity
Cause 1 : After connecting the Y commissioning plug to adjust the front cover opening and closing speed, the
original button plug is not restored.
Solution: Restore the original frunk button plug.
Cause 2: The signal status cable has poor contact or is loose. It leads to the screen showing the frunk is open, even
when the frunk is closed.
Solution: Insert the status cable plug tightly.
4.The front cover can only be closed but cannot be opened
Cause: When opening the frunk, the gear 2 lock hooked on to the lock ring.
1 ) Adjust the opening force and opening speed;
2) Adjust the unlock mode through the small black dot on the control box. Click once the small black dot to make
the control box beep twice;
3) Contact us to update the software.
5.The front cover cannot be locked or can not move
Cause: The position of the lock is improper, Frunk strut resistance too heavy.
Solution: Adjust the position of the lock; Moving the Frunk cover up and down for 10 times.
Control Box Light Status Indication
Solid green, blinking red.
2.Both lights are solid:
System is in upgrade mode. If the two lights keeps solid all the time, power off then power on to solve the problem.
3.The lights are dim, fast blinking, or slowly blinking:
Check whether the ground wire is connected properly. The ground wire must be connected to unpainted metal.
Both lights are off:
The system is dormant. There are two solutions.
1.First try to activate the control box with the app, button, key, etc. If not work, try solution
2.Use a screwdriver to short the control box power plug, so as to discharge the control box system.
Control box keeps sounding:
It may be that the button is pressed and does not rebound, or that the lock panel is too high, the button should be reinstalled at another proper position; or just push the lock panel down.
Precautions of Frunk and Trunk Installation
Trunk strut Installation
1 ) Take care to use a towel to prevent the glass from being scratched or ruptured when removing the struts.
2) When installing the strut to the original car, pay attention to the copper sheet, make sure it is not protruding.
1 ) Mark the position of the originai lock with a pen, and fix the new lock to this position.
2) If there is a gap when the tailgate is closed, the lock should be adjusted downwards.
Strut Cable Installation
When passing the cable into the trunk, keep a certain sagging arc to prevent water ingress.
Disclaimer: The problems and losses caused by improper installation and
improper use are not covered by our company’ s warranty.