If you don't like the product you ordered, we are happy to provide a 14-days return or refund policy for items in "good condition".
If the product is the customized product and in the production, no refund or return without quality problems.
Reason:
- Long press the P-gear button, release after 4 beeps to initiate OTA upgrade.
- Long press the P-gear button, release after 6 beeps for after-sales OTA upgrade.
Solution:
Upgrade following the specified method.
Reason: Manual switching inside the door handle.
Solution: Refer to detailed picture instructions.
Reason: There are 7 colors: Rainbow, White, Green, Blue, Yellow, Red, Purple.
Reason 1: Check if the gasket is installed.
Solution: Install the gasket.
Reason 2: Handle wire malfunction.
Solution: Swap the control and corresponding handle wires with the wires on the same side for inspection.
Reason: Check if the control box Bluetooth is connected.
Solution: Connect to the control box Bluetooth.
Reason: Check if the wiring harness is properly connected.
Solution: Reinsert the interface.
Reason: Right after installation, check if the gasket is installed.
Solution: If not installed, install it; if already installed, remove it.
Reason 1: In non-P-gear situations.
Solution:
- Short press the handle button, press the handle end, and the handle won't pop open.
- When the mobile phone is connected to the in-car Bluetooth, the handle won't open.