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If you don't like the product you ordered, we are happy to provide a 14-days return or refund policy for items in "good condition".
If the product is the customized product and in the production, no refund or return without quality problems.
Reason: Check whether the charging pile is faulty
Solution: Replace the charging pile for charging. If you cannot charge after replacement, please contact customer service.
Reason: Confirm whether it is connected to DC or AC power
Solution: DC is fast, AC is slow
Reason: CS1 DC: 500V maximum, 300AJ1772 AC: 250V maximum, 80A
Reason: UL94-V0
Reason: greater than 10,000 times